AI & automation

AI that knows your business.

Assistants trained on your own services and policies, and the automations that take the copying, chasing and reporting off your team’s desk.

A chatbot being configured, beside the assistant answering a visitor
AI assistants

Answers at 2am, in your voice.

Trained on your services, policies and FAQs. Hands over to a person the moment it should, with the conversation attached. The assistant on this site is one: open it in the corner and ask it anything.

  • Grounded in your own content
  • Hands over to your team, transcript included
  • Every conversation in one inbox
What we automate

Less copying, more doing.

AI assistants

Grounded in your own content, with clear limits on what they will and will not answer.

Workflow automation

Approvals, reminders and hand-offs that happen on time without anyone remembering.

Document automation

Letters, certificates and reports generated from your data, ready to sign.

Integrations

Your CRM, payments, email and HR systems talking to each other.

Dashboards

The numbers leaders ask for, live, instead of assembled every month.

AI training

Practical sessions so your team uses AI well, safely and within policy.

TAPP Toolkit

Every tool, one login.

Forms, QR codes, the AI chatbot, flipbooks, the help desk and analytics live together in TAPP Toolkit, so a lead from a form, a scan or a chat lands in the same place, and the dashboard counts all of it.

  • Forms and surveys
  • QR codes with scan tracking
  • Chatbot, help desk and analytics
The TAPP Toolkit dashboard: forms, QR scans, chatbot conversations and page views

Questions we hear a lot

Will the assistant make things up?

It answers from the content you give it and says when it does not know. Anything it cannot answer is handed to a person, with the conversation attached.

Where does our data go?

Conversations are stored in your TAPP Connect account. The AI provider processes messages to reply and does not train on them. We set this out in writing before launch.

Can it book, order or update records?

Yes, when you want it to. We start with answers and hand-offs, then add actions one at a time, each with a clear limit.

Have a flow that needs untangling?

Thirty minutes with the people who would build it. No pitch.

Book a discovery call